Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

  • Camera Access: We access your device's camera to allow barcode or QR scanning functionality. We do not store or transmit images or video data.
  • Device Information: We may collect information about your device type and OS version for debugging and support purposes.
  • Usage Data: We may collect anonymous usage data (e.g., feature usage, performance metrics) to improve the App.

2. How We Use Your Information

  • To provide the camera scanning functionality.
  • To improve and maintain the App.
  • To diagnose technical issues.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We do not share your information with third parties except as required by law.

4. Data Retention

We do not store any personal data on our servers. Any temporary data used in processing scans is discarded immediately after use.

5. Security

We implement reasonable measures to protect your data from unauthorized access. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any changes by updating the "Last updated" date below.

8. SMS Messaging & Consent (Toll-Free / A2P)

If you opt in to receive SMS messages from T Express Cargo Inc, we may send you transactional messages (e.g., shipping updates, delivery notifications, order status updates) and marketing messages (e.g., promotions, discounts, seasonal offers).

  • Opt-in: You opt in by checking an unchecked checkbox on our website/checkout, signing an in-store form, or providing verbal consent.
  • Message frequency: Varies.
  • Rates: Message and data rates may apply.
  • Opt-out: Reply STOP at any time to unsubscribe.
  • Help: Reply HELP for help or contact us at 714-790-9999.
  • Consent: Consent is not a condition of purchase.

Sample messages

Opt-in Confirmation

T Express Cargo: You’re subscribed to receive shipping updates and promotional offers by SMS. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help.

HELP Response

T Express Cargo: For help, visit https://www.texpress.net or call 714-790-9999. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@texpress.net

Last updated: October 1, 2025